IBM hiring for Technical Support Associate
Company :IBM Software Group
Website : www.ibm.com
Job Role : Technical Support Associate
Eligibility : Bachelor's Degree
Experience : 0 - 3 Years
Job Location : Hyderabad/Bangalore
Company Profile :
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.
Job Requirement:
Ability to identify basic hardware parts and aware of basic hardware concepts.
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller.
Eligibility:
Bachelor's Degree/ Diploma ( 15 Years + education ).
lunecy In Communications Skills (both spoken and written)/ soft skills.
Required Skills:
Bachelor's Degree.
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
English: Fluent.
Company :IBM Software Group
Website : www.ibm.com
Job Role : Technical Support Associate
Eligibility : Bachelor's Degree
Experience : 0 - 3 Years
Job Location : Hyderabad/Bangalore
Company Profile :
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.
Job Requirement:
Ability to identify basic hardware parts and aware of basic hardware concepts.
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller.
Eligibility:
Bachelor's Degree/ Diploma ( 15 Years + education ).
lunecy In Communications Skills (both spoken and written)/ soft skills.
Required Skills:
Bachelor's Degree.
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
English: Fluent.
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