Sunday, 28 July 2013

Analyst - ITS - Business Operations in deloitte

08:18


Analyst - ITS - Business Operations in deloitte

Location: Hyderabad, Andhra Pradesh, India
Firm Service: Firm Internal
Reference Code: E14HUANASB - ITS BO
Type of Position: Full-time

job description :"Deloitte" is the brand under which 165,000 dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu (DTT), a Swiss Verein. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTT helps coordinate the activities of the member firms, but does not itself provide services to clients. DTT and the member firms are separate and distinct legal entities, which cannot obligate the other entities. DTT and each DTT member firm are only liable for their own acts or omissions, not those of any other entity. Each DTT member firm is structured differently in accordance with national laws, regulations, customary practice and other factors, and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other entities.

In the United States, Deloitte LLP is the member firm of DTT. Like DTT, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:

Deloitte & Touche LLP

Deloitte Consulting LLP

Deloitte Financial Advisory Services LLP

Deloitte Tax LLP

Job Responsibilities


The Web Analytics Analyst is responsible for supporting and maintaining US and Global web analytics tools to help Deloitte understand their audiences and enhance their digital user experience. The Analytics analyst will assist in all stages of usage collection, including:
• Understanding client needs
• Designing web analytics reports and dashboards including developing custom segments
• Monitoring and resolving web analytics service desk tickets
• Perform administrative duties to maintain web analytics tools
• Planning and executing implementations of web analytics tools, reports and dashboards
• Ability to diagnose and resolve issues and problems with web analytics implementations

Required Skills

• Experience with web analytics tools such as Site Catalyst (Omniture), WebTrends or Google analytics.
• The ability to create custom reporting leveraging the data collected as well as being able to identify and provide support/documentation for any additional data capture needed for reporting
• Experience with the reporting tools, software, and other applications (such as Visual Studio, Business Intelligence, Microsoft Office SharePoint Server 2007/2010, Performance Point and Excel Reporting Services).
• Is able to translate business needs into functional reports and dashboards
• Ability to work independently and as part of a team.
• Written and verbal communication skills

Qualifications:

The ideal candidate for this position should have 2-3 years of web analytics and reporting experience in either a client service (in a consultative capacity) or internal operations.

The candidate would possess an undergraduate degree in Computer Science, Business, Engineering, or any technical area.

The individual should have experience with the reporting tools, software, and other applications (such as Visual Studio, Business Intelligence, Microsoft Office SharePoint Server 2007/2010, Performance Point and Excel Reporting Services).  They should be able to work effectively, with minimal day-to-day supervision, and contribute to the success of the ITS/GTS initiatives globally.

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